Privacy Policy
Last updated: January 10, 2025
Introduction
Gumpbox ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our server management application.
Information We Collect
Information You Provide
- Server connection details (hostnames, IP addresses, ports)
- SSH credentials and authentication keys
- Account information for license management
- Payment information for Pro and Max plans (processed securely by third-party payment processors)
Automatically Collected Information
- Application usage data and analytics
- Device information and operating system details
- Error logs and crash reports for debugging purposes
How We Use Your Information
We use the collected information to:
- Provide and maintain the Gumpbox application
- Establish and manage SSH connections to your servers
- Process license purchases and manage subscriptions
- Send important updates about the application
- Improve application performance and user experience
- Provide customer support and respond to inquiries
- Detect and prevent technical issues or security threats
Data Storage and Security
Your server credentials and SSH keys are stored locally on your device and are encrypted using industry-standard encryption methods. We do not store your SSH private keys or server passwords on our servers.
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations or respond to lawful requests
- To protect our rights, privacy, safety, or property
- With service providers who assist in operating our application (under strict confidentiality)
Your Rights
You have the right to:
- Access and review your personal information
- Request correction of inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Export your data in a portable format
Third-Party Services
Gumpbox may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external services. We encourage you to review their privacy policies.
Children's Privacy
Gumpbox is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Continued use of Gumpbox after changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@gumpbox.com
Website: gumpbox.com